Rates & insurance
Austin & Round Rock · Telehealth statewide
Therapy Rates, Insurance & Sliding Scale in Austin
Clear numbers, no surprises — and a real path forward if these numbers don't work for you. Money shouldn't be the reason you stay stuck.
1st 1–2 sessions on us
Money-Back Guarantee
If it isn't working and we can't make it right, your first sessions are on us.
EMDR trained & certified
Cutting Edge Therapy Options
EMDR, IFS-informed care, and ongoing training in dissociation and complex trauma.
Scheduled in as little as 24 hours
Help Finding a Good Match
Nia, our Client Care Coordinator, matches you with a therapist and gets you on the calendar.
Our therapy rates
What it costs — and what happens when it doesn't feel right.
Every fee pays our clinicians fairly and keeps low-cost spots open for people who need them.
Licensed clinicians
$145 – $200 / hour
Four tiers by experience: Resident $145 · Advanced $160 · Senior $175 · Master $200. Couples sessions run $15 more per hour; 90-minute intakes are $200–$300.
Master's-level interns
$50 / session
Therapists-in-training with weekly individual and group supervision and ongoing training in complex trauma, PTSD, and dissociation. Sliding-scale options available; spots are limited.
EMDR intensives
$895 – $1,895 / half or full day
It starts with a 2-hour Pre-Intensive: an extended intake with treatment planning, billed at your therapist's hourly rate, that sets how long your intensive should be. Half day (3 face-to-face hours) $895–995 · Full day (6 hours) $1,795–1,895 · Retreat $1,795–1,895 per day plus per diem. Any follow-up session is billed at the hourly rate.
Free call with Nia
$0 / 15 min
Nia, our Client Care Coordinator, answers your questions, matches you with the right therapist, and books your intake — most people go straight from this call to their first session. Prefer to meet the therapist first? A 30-minute Meet & Greet is $25.
Reduced fees
Sliding scale and sponsored sessions.
We're a 501(c)(3) nonprofit: donations and grants cover the gap between what you can pay and what your care costs. A short financial assessment sets your rate. No one pays more than they can afford.
Insurance
Out-of-network insurance and superbills.
We aren't contracted with any insurance company, so we're out-of-network providers. On request, we provide a monthly superbill — a statement for insurance reimbursement with everything your insurer needs to process an out-of-network claim — and we'll help you find out your benefits and understand the process. Staying out of network protects your privacy and keeps your treatment plan between you and your therapist.
Superbills on request, monthly
Credit/debit, HSA/FSA, and CareCredit accepted
Good Faith Estimate under the No Surprises Act
Help finding out your benefits and filing the claim
Questions worth asking your insurer
- Do I have out-of-network mental health benefits?
- What's my out-of-network deductible, and how much have I met?
- What percentage is reimbursed after that?
- Any session limits or pre-authorization?
Not sure how to ask? Nia can walk you through it — 512-400-4790.
Our nonprofit model
A nonprofit that charges fees?
Yep. Let us explain why…
Why a nonprofit charges for care — Traci Pirri, LCSW-S · 1:44
“If you're a nonprofit, why am I paying at all?” Fair question. Good, quality mental health care costs...a lot. It's usually not one and done. Two offices, a team of highly qualified therapists, and the support they need to provide the level of care we expect...it costs a good penny.
There are no owners or shareholders. Every dollar beyond operating costs goes to subsidized sessions, sliding-scale spots, and training that raises the standard of trauma care across Central Texas. When you pay full fee for therapy here, you're helping make it possible to fund someone else's.
Because the insurance model for therapy is broken. Insurers pay therapists low reimbursement rates that can change or be cut without warning — recently by as much as 50% — and clawed back in audits. That burns therapists out, and burned-out therapists aren't good therapists. So we aren't contracted with any insurance company; we're out-of-network providers, which also protects your privacy and keeps your treatment plan between you and your therapist. Instead, as a 501(c)(3) we combine client fees with fundraising to keep rates affordable, and we provide superbills on request for out-of-network reimbursement.
Fees are due at each session. We accept credit and debit cards, HSA and FSA funds, and CareCredit, run through the payment method you keep in our secure online client portal. Limited sliding-scale slots are available on request.
Financing for medical and mental health expenses. Pay off the balance within 12 months and there are no financing fees — a good fit for EMDR intensives, or for stretching out payments on shorter-term work. Nia, our Client Care Coordinator, can help you get started.
Start with the free call: Nia matches you with the right therapist and books your intake. If you'd rather meet the therapist first, book a 30-minute Meet & Greet for $25 — a chance to get a sense of how you connect before investing your time, money, and story.
No. Our master's-level interns are therapists-in-training who go through a rigorous interview process, our full training program, and weekly individual and group supervision. They record sessions for supervisor review and train in complex trauma, PTSD, and dissociation throughout their internship. Fees are $50 a session.
Call anyway. If you're under financial strain, you can apply for our sliding scale — every therapist holds a limited number of sliding-scale slots, and as a nonprofit we fundraise to offset fees for people who can't afford them. Contact Client Care at 512-400-4790 or hello@hopeforthejourney.org.
Your appointment time is reserved for you, so we ask for 24 hours' notice for any cancellation or change. Less than that, or a missed appointment, may be charged a cancellation fee to the card on file. If you can reschedule within the same week, the fee is waived, subject to your therapist's availability. Intensives need more notice: cancellations within 3 weeks carry a 50% fee, and within 1 week the full fee is due.
Under the No Surprises Act of 2022, you're entitled to a Good Faith Estimate of your expected costs before you begin treatment. We include one in your Consent for Treatment when you schedule; if you'd like a separate copy, our Care Coordinator will send it.
If you're in crisis right now
Call or text 988 — 24/7, free, confidential. In immediate danger, call 911. We are not a crisis center, and messages may not be monitored outside business hours.
Let's find out what's actually possible for you.
Book a free 15-minute call with Nia. She'll match you with a therapist and talk through options — including sliding scale and CareCredit.